Effective Date: September 25, 2026

1. Introduction and Company Information

This Privacy Policy explains how Maple Bridge Romanian Language Services Ltd. (“Maple Bridge Romanian Language Services Ltd.,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information in connection with our Romanian-language learning services, including online and in-person classes, tutoring, assessments, consultations, communications, website use, and related customer support.

We are committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy laws and other relevant requirements.

Business details:

2. Data Collection and Processing

We collect and process personal information that you provide to us directly, information collected automatically through our website and digital tools, and information received from authorized third parties where permitted by law.

Types of personal information we may collect include:

We may collect personal information through:

We limit collection to information that is necessary for the purposes identified in this Privacy Policy or as otherwise permitted by law.

3. Purpose of Data Processing

We process personal information for the following purposes:

4. Legal Basis for Processing

We process personal information only where lawful and appropriate. Depending on the circumstances, our legal basis may include:

Where consent is relied upon, you may have the right to withdraw it as described below, subject to legal or contractual restrictions.

5. Data Sharing and Third Parties

We do not sell personal information. We may disclose personal information to third parties only as necessary and permitted by law, including:

We require third parties that process personal information on our behalf to use appropriate safeguards and to process such information only for authorized purposes.

6. Data Transfer to Third Countries

Your personal information may be stored and processed in Canada or in other jurisdictions where our service providers or partners operate. As a result, your information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those countries.

Where we transfer personal information outside Canada, we take steps appropriate to the sensitivity of the information to ensure it is protected by contractual, technical, and organizational safeguards. These safeguards may include data processing agreements, confidentiality obligations, access controls, encryption, and due diligence regarding the receiving party’s privacy practices.

7. Storage Duration

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to meet legal, accounting, or reporting requirements, and to resolve disputes or enforce our agreements.

Retention periods depend on the type of information and the nature of our relationship with you. When personal information is no longer required, we will securely delete, destroy, anonymize, or de-identify it in accordance with our retention practices and applicable law.

8. User Rights

Subject to legal exceptions and applicable requirements, you may have the following rights with respect to your personal information:

To exercise your rights, please contact us using the details provided below. We may need to verify your identity before responding to your request. We will respond within the time required by applicable law, or notify you if additional time is needed.

9. Withdrawal of Consent

Where our processing is based on your consent, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Please note that if you withdraw consent for certain information, we may be unable to provide some services, communications, or features to you.

10. Right to Complain

If you have concerns about our privacy practices, we encourage you to contact us first so we can address your concern directly and promptly.

You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or any other relevant privacy regulator if you believe we have not handled your personal information in accordance with applicable law.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures may include:

While we take appropriate steps to protect personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

12. Contact Information

If you have any questions, requests, concerns, or complaints regarding this Privacy Policy or our handling of personal information, please contact:

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will take reasonable steps to notify you, such as posting the updated policy on our website, sending an email, or displaying a notice where appropriate.

The revised Privacy Policy will be effective on the date indicated at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.

By using our services or providing personal information to Maple Bridge Romanian Language Services Ltd., you acknowledge that you have read and understood this Privacy Policy.

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